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FAQs

How long your company deal with electronic business? Are you manufacture ?

Sawolol is design,development,manufacture company over 12 years experience and we specialize in trendy fashion electronics products with added value to consumer eletronic market.

Which factory audit you did ?

Our manufacture already did factory audit of Sedex 4P, BSCI, ISO9001 with a professional quality control system.

 Which market is your main business market?

Our main business market is Europe, U.S.A, Asia, South America etc.

Do your company has your own brand or not?

We have our own brand SAWOLOL for our patented design smart audio section and we have special partner service for our brand agent in each local market for long time business cooperation.

Which payment term for your company?

Normally it is T/T in advance (30% deposit before order confirmation and the balance before shipment ) for mass order or LC at sight for big quantity order;  For sample order with small amount , it is ok to transfer the payment via PayPal,Western union or Alipay as well.

What Fair your company will attend each year?

Normally we will attend HKTDC Hong Kong Electronics Fair in both Spring and Autumn Edition and  CES Fair etc. , please keep contact with us for our fair updated information via our website or our mail info@sawolol.com , thanks!

Can you do OEM/ODM products?

We have a strong experienced in OEM/ODM customized audio products with R & D team, Product Design Team who can provide 3 new design products quarterly with unique design and high quality function to our business partner.

Which certificate for your products?

Our products is comply with electronics products testing standard of CE,ROSH, FCC ,BQB etc. 

What is lead time for normal order?

Sample Time: 3-7 working days for normal samples; 

Mass Order Time: 25-35 days after sample approval for daily orders.

Which package for the products?

Normally it is our standard gift box and it is OK to do customized package box as per requirements.

How long time for the product warranty?

The warranty of products is one year from the date of shipping for the goods under normal

use excluding batteries and other expendable accessories.

How do I know if my mobile device is compatible?

Your device must support Bluetooth Low Energy (BLE). Apple devices with iOS 11 or later are compatible, as well as most devices with Android 6.0 and later.